Cancellation and Refund Policy

Thank you for shopping at Sresth Products Private Limited (“Sresth Products,” “we,” “us,” or “our”). Before placing an order, please read our Cancellation and Refund Policy carefully. By making a purchase on our website (www.shop.sresthproducts.com), you agree to abide by the terms outlined below.

Order Cancellation:

You may cancel your order within 24 hours of placing it. To cancel an order, please contact our customer support team at sresthoramarketing@gmail.com with your order number. We will make every effort to accommodate your request if the order has not yet been processed.

Refund Eligibility:

Refunds will be processed for eligible cancellations and returns. To be eligible for a refund, the product must be returned in its original condition, unopened, and with all original packaging intact.

Damaged or Defective Products:

If you receive a damaged or defective product, please contact us within [insert number] days of receiving the order. Provide detailed information and, if possible, include photographs of the damaged or defective item. We will arrange for a replacement or issue a refund based on your preference.

Refund Process:

Refunds will be processed using the original payment method used for the purchase. Please allow 7-14 business days for the refund to reflect in your account. Shipping and handling fees are non-refundable.

Non-Returnable and Non-Refundable Items:

Certain products, such as perishable goods, personalized items, and gift cards, are non-returnable and non-refundable.

Return Shipping:

Customers are responsible for the cost of return shipping unless the return is due to our error or a defective product. We recommend using a trackable shipping service and obtaining a shipping receipt for your records.

Cancellation or Modification by Sresth Products:

Sresth Products reserves the right to cancel or modify an order if there are issues with product availability, pricing errors, or any other unforeseen circumstances. In such cases, we will notify you and provide a full refund for the canceled or modified items.

Contact Us:

If you have any questions or concerns regarding our Cancellation and Refund Policy, please contact us at sresthoramarketing@gmail.com

By placing an order on our website, you acknowledge that you have read, understood, and agree to the terms and conditions of our Cancellation and Refund Policy.

This policy is subject to change, and any updates will be posted on our website.